Shopping For Rewards

Customer Success Advisor
Customer Success Advisor
  • Updated

Congratulations! You’ve saved enough points to get a prize, and now it’s time to choose your reward!

Once you’ve logged in, click on Shop Rewards (or the Shopping Cart icon) to see all the rewards your business offers.

**Note** If you do not have the Shop Rewards option on your profile, please contact your business directly using the information in the "Contact Us" section and ask if they can adjust your settings so that you may redeem your points.

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Shop

You can browse through all available prizes, or you can narrow your search by selecting a specific category from the drop-down menu at the top of the page.

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Most categories have multiple pages of prizes so don't forget to browse through all of them!

 

Cart

Once you find a reward you would like to receive, add it to your cart by clicking on it. This will take you to a quick confirmation page that shows the item you’ve selected, the quantity you’d like to receive, and how many points it will cost.

You can adjust the quantity by inputting the right number in the box next to the card, and you can remove the item by clicking the Remove button.

Once you are satisfied, click the Back button to continue selecting prizes OR click the Checkout button to complete your shopping.

Repeat this step as many times as you like!

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Checkout

Once you have selected all the rewards you would like to receive, click the red Checkout button to jump to the checkout screen.

  • On the first screen, please enter your shipping and contact information. When you are finished, click Next.
  • On the final screen, review the details of your order and the shipping/contact information one final time to make sure everything is correct.

**Note** Be careful! This is the last chance you have to make any changes before placing your order, so make sure all your information is accurate.

Finally, when you have done this, click Place Order to complete the process.


Your order is on the way!

Your order should arrive in 7-10 business days via regular US mail. In the meantime, you may print a receipt, view the rest of your orders, or return to your account to earn points. 

 

If you do not receive your order within 7-10 business days, please email support@practicegenius.com with your first and last name and order number.

 

If you redeemed for an Amazon e-card, it will be sent directly to your email from Amazon.com Gift Cards with the name of your business in the subject line. In the body of the email, click "Apply to your Amazon Account" to redeem on the Amazon website. 

 

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