Recovering a Password

Customer Success Advisor
Customer Success Advisor
  • Updated

Oh no, you forgot your password! 

Don’t worry--we can get you into your account. 😅

Start by clicking Log In

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Then click Forgot Password.

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Enter your email address or username.

 

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If the email or username you entered matches our records, you will receive an email containing a password reset link for your account (or accounts, if you have multiple Hub users associated with your email). 

If the email or username you entered does not match our records, you will receive an email asking you to try another email. If you no longer have access to the email address you originally signed up with, please email us at support@practicegenius.com with your information and we'll send the link to your new email. 

Click the account you want to update to jump to the password reset screen.

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Once you’ve created a new password, click Next to save it. 

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Then click Go to Dashboard to enter the Hub! 

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