How Do I Register for a Rewards Hub Account?

Members can register for a Patient Rewards Hub account using an email invitation, a rewards card number, a QR code, or by self-registering on their company's Hub portal.

How to Register (choose your method)

Option A — You received an email invitation:

1. Open the email from your practice and click Accept.
2. Follow the on-screen steps to create your username and password.
3. Once complete, log in at your practice's Hub website or via the mobile app.

Option B — You have a 16-digit rewards card number:

1. Visit your practice's Patient Rewards Hub website, or open the Hub mobile app.
2. Tap or click Register.
3. Enter your 16-digit rewards number when prompted.
4. Complete the remaining steps to set up your account.

Option C — You do not have a number or invitation:

1. Visit your practice's Patient Rewards Hub website.
2. Click Register and select "I Never Received a Number or Code."
3. Follow the prompts to create your account.

Option D — You scanned a QR code:

1. Scan the QR code provided by your company.
2. You'll be taken directly to the registration page — complete the form to finish.

After Registering

• You can log in at your company's Hub website or the Patient Rewards Hub mobile app.
• You'll be able to view your points, earn rewards, and manage your profile.

Common Questions:

Q: Can I use the same email for my child's account and my own? A: Yes — but your child's account needs its own unique username for login. You can enter your email in the child's "Parent/Guardian Info" section without using it as their login.

Q: I didn't get an invitation email. What should I do? A: Check your spam/junk folder first. If it's not there, contact your practice and ask them to resend the registration invitation from your member profile.

Q: The registration page says my email is already in use. What does that mean? A: Your email may already be associated with another account (e.g., a child's account). Contact your practice or email support@culturello.com for help.