Changing Your Username

Customer Success Advisor
Customer Success Advisor
  • Updated

Your username is how you show up in the Hub—so make it something memorable, fun, and uniquely you. You can update it anytime with just a few taps:

Here’s how:

Go to Menu.

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Go to My Profile 

 

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Select Profile Information

 

Profile dropdown.jpg

 

Please note- You'll be asked to verify your identity before making changes. Please click here for more info on how that's done. 

Next to Username tap Edit. Enter your new username and hit Save.

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Tips for Choosing a Winning Username

A great username makes it easy for others to recognize you in challenges, leaderboards, and community moments. When picking yours:

  • Keep it easy to remember – something that rolls off the tongue.

  • 🚫 Skip your real name – keep it playful, private, and safe.

  • 🚫 Avoid personal details – no age, address, or jersey numbers.

  • Make it clean, readable, and friendly – and of course, not offensive.

Your username is part of your member identity—choose one that inspires smiles, sparks recognition, and helps you stand out in the Hub community.

We connect better, together.

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